We Exercise utmost care in processing garments entrusted to us and clean each garment using
the best practices and quality detergents/chemicals that is best suited to garments nature
We cannot assume responsibilities for inherent weaknesses or defects in materials that are not
visibly apparent prior to processing.
Every effort is made to remove stains. If stains are not removable the customer shall not have right
to claim deduction in charges.
In laundering, we cannot assume responsibilities for color loss, fastness, shrinkage or against
damage to weak and tender fabrics
Any ornaments, valuables, cash or special buttons must be removed by customer before sending for
cleaning. We shall not be held responsibility for any such loss.
In the event of loss by fire, any other loss or damage to article for which we may accept
liability, without prejudice, such liability SHALL NOT EXCEED 10 Times the rates charged for
cleaning the garment, provided that claim is made within 24 hours after receiving the garment
and the original tax invoice must be presented. Such claim shall be deemed not exceeding INR
1000 whichever is lowest, unless the value of article is declared in writing on the tax invoice.
Any item which is declared by the customer , exceed INR 1000, the rate charged for
cleaning the item will be 5 % of the declared value, otherwise normal rates apply.
The article, whether partially or completely damaged must be retained by us upon full settlement
of claim unless otherwise agreed by iLaundroid.
All articles must be claimed 4 weeks from the deposit date or tax invoice. All unclaimed
garments will be disposed off after the expiry date unless otherwise specified at time of
depositing the articles for cleaning.
Please check number of garments indicated in the order receipt, otherwise iLaundroid count in
order receipt must be accepted as correct.
All garments must be inspected and if any complaints from customer, shall be made known at the
time of delivery, iLaundroid shall not be responsible for subsequent complaints
Every effort is made to deliver clothes on time. However due to certain unforeseen
circumstances, if the delivery os delayed, the customer is not entitled for any compensation or
reduction in the charges.
All disputes are subjected to Bangalore jurisdiction only.
We are sure you would love our service. In case you were not happy with your iLaundroid service,
let us know at firstname.lastname@example.org +91 7795-800-100